Frequently Asked Questions
Straight answers about our four scrub cap styles, satin lining and mask buttons, sizing, shipping, and care. Can’t find your question? Email [email protected] — a real person answers.
Choosing a style
Compare all four styles in our illustrated scrub cap guide →
What is the difference between Surgical Tie-Back, Euro, Euro Plus, and Ponytail scrub caps?
All four have a 100% cotton outer and are handmade in Florida; optional crown lining is polyester satin. They differ in how they fit and close. Surgical Tie-Back is a close skull-cap fit with back ties (short hair; the style we make for men). Euro has a relaxed crown with a back elastic and toggle (medium hair). Euro Plus is the Euro crown with long ribbon ties instead of elastic (medium-to-long or thick hair). Ponytail has an elastic pouch at the back for a ponytail, braids, or a bun, plus fabric ties (long hair).
Which scrub cap is best for long hair?
The Ponytail cap: its elastic pouch holds a ponytail, braids, or a bun. If you prefer a cap without a pouch, choose the Euro Plus — it has a roomy crown and ribbon ties.
Which scrub cap is best for thick hair?
Ponytail. It has the most room of our four styles. If you prefer no pouch, the Euro Plus has a roomy crown with ribbon ties and works well for thick hair or a low bun.
Which style is best for short hair?
The Surgical Tie-Back. It sits close to the head, ties at the back, and fits 21–25 inch head circumferences.
Which scrub cap is best for men?
The Surgical Tie-Back. It is the style we make for men: a close skull-cap fit with back ties, 21–25 in head circumference, in solids, geometric, animal, space, and sports prints. See our Men’s Scrub Caps collection.
What is the difference between Euro and Euro Plus?
Same crown, different closure. Euro closes with a back elastic and toggle; Euro Plus closes with long ribbon ties, which lets you tie it snugger or looser and gives longer or thicker hair a bit more room.
Can I wear a bun under a Ponytail cap?
Yes — the elastic pouch holds a low ponytail, braids, or a bun.
Materials & add-ons
What material are Paradise Caps scrub caps made from?
The outer fabric is 100% quilting-weight cotton. Optional crown lining is polyester satin, with a cotton forehead band. Custom caps made from your own fabric should also use quilting cotton.
Can I add a satin lining? Is it silk?
Satin lining is offered across all four styles; select an available satin-lined option on the product page. The smooth lining inside the crown is polyester satin, not silk. The band that sits on your forehead stays cotton. We choose the lining color to coordinate with the print. Available finishes depend on the print and remaining stock.
Can I add mask buttons?
Mask buttons are offered across all four styles; select an available button option on the product page. Two plastic side buttons hold compatible mask ear loops. Available finishes depend on the print and remaining stock.
Are satin lining and buttons included?
They are optional finishes. Select Cap only, buttons, satin lining, or both from the options available on the product page. The displayed price and availability update with your selection.
Can I order a scrub cap made from my own fabric?
Yes. Send us about half a yard of quilting cotton (smaller-scale prints look best) and we will sew it into any of our four styles, with or without satin lining and buttons. Please contact us before ordering so we can confirm your fabric has arrived.
Can I add a name or monogram?
Yes. Order our Personalized Scrub Cap, choose the style, add-ons, and print, and leave your name, initials, or short text in the order note. The text is applied with a soft flock heat-transfer material (not embroidery). Personalized caps are made to order and cannot be returned.
Sizing & fit
What head sizes do your caps fit?
All four styles fit head circumferences of 21–25 inches (53–64 cm). The Surgical Tie-Back is about 4 inches tall; Euro adjusts with a toggle, Euro Plus and Ponytail with ties.
Is the Surgical Tie-Back unisex?
Yes. It is worn by men and women; the fit is the same, only the prints differ.
Orders & shipping
Where are Paradise Caps scrub caps made?
In our studio in Hollywood, Florida, USA. Every cap is cut and sewn by our own team.
Are your scrub caps handmade?
Yes. Each cap is sewn by our seamstresses in Florida — not mass-produced.
Are the caps made to order? How fast do they ship?
All orders are processed in 1–3 business days before shipping. Delivery time is additional. US delivery usually takes 2–5 days after shipping; free US shipping on orders over $50. Available options are shown on each product page. Prints marked Last chance are limited to the remaining finished caps because the designer fabric has run out.
Do you ship internationally?
Yes. International delivery usually takes 7–21 business days; duties and taxes are paid by the recipient.
Can I return a scrub cap?
Yes, within 30 days of delivery if it is unworn and unwashed. Custom caps, personalized caps, and caps made from your fabric cannot be returned. We do not process direct exchanges — return the cap and place a new order.
Do you sell on Etsy too?
Yes — our Etsy shop ParadiseCaps has been open since 2020, with over 116,000 orders and 16,700 reviews. The caps are the same; prices and shipping offers may differ between the two stores.
Care
How should I wash my scrub cap?
Machine wash cold on a gentle cycle and tumble dry low. Satin-lined caps: turn inside out before washing.
Will the print look exactly like the photo?
Pattern placement varies from cap to cap because each one is cut individually, and colors can look slightly different on screen.